Business Review

Another excellent source of UK case studies is this quarterly journal. Each 40 page issue is packed with them. The April 2010 issue looks at what has worked, and what has failed for Stelios Haji-Ioannou (Head of easyGroup) Although the journal is really aimed at A Level students you can always follow up your research on other databases such as Key Note and Business Source Premier.

In the meantime here are some 'easy' principles , and what they mean when you climb aboard your flight....

Price Elastic ( fall in price leads to high demand )

No frills ( High fixed costs but these reduced by no meals on the plane, quick turnaround on the runway )

Yield Management System Price changes according to demand. Book your plane early before the price goes up too much !

High Asset Utilisation Large % of seats will be taken on your flight.

Outsourcing to the customer ( Let them print out their own boarding card ).

Mike Sturrock ( Head of Operating Systems at easyJet ) has done some guest lectures at the University recently. These might be worth looking out for in the future.